Pricing
Transparent pricing for all our hosting solutions. No hidden fees.
Frequently Asked Questions
Answers to the most common questions about our hosting services.
What is your uptime guarantee?
We guarantee 99.9% uptime on all our hosting plans. In the rare event of downtime exceeding our SLA, we provide service credits proportional to the outage duration.
How does billing work?
We offer monthly and annual billing options. Annual plans come with a 15% discount. You can pay by credit card or bank transfer. All prices are in Canadian dollars and taxes (TPS/TVQ) are added at checkout.
Can I upgrade my plan later?
Yes, you can upgrade your plan at any time. Resource increases are applied within minutes with no downtime. You only pay the price difference for the remainder of your billing cycle.
What support is included?
All plans include standard technical support via email and ticket system. Premium support with phone access and priority response times is available as an add-on.
What is your cancellation policy?
Monthly plans can be cancelled at any time with 30 days notice. Annual plans can be cancelled with a pro-rated refund for the remaining months. We help you migrate your data before cancellation.